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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Headquarters administr...
Microsoft Dynamics RMS (Archived)

Headquarters administrator server reverts to wrong address? Cannot connect with HQ manager.

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Posted on by ITmonkey 55

Hello all,

On one user's machine, I keep changing the server under Configuration in HQ Administrator and successfully testing the connection. Then, when I go to HQ Manager, I receive a "cannot connect to database" error on launch. When I return to HQ Admin to inspect the configuration, I see that the server reverts to the address I entered before changing the server.

Is there a config file I'm unaware of that specifies the default server HQ manager connects to, or is there a way to make HQ administrator stick with the right server?

Thanks!

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  • Suggested answer
    Spencer McCandless Profile Picture
    Spencer McCandless 2,087 on at

    Are you logged into Windows under a non-administrative account? I've had a similar problem caused by this in the past. Apparently, the config file is read-only to non-admins.

  • Clint Skog Profile Picture
    Clint Skog on at

    Hello ITMonkey,

    Thank you for your post, and thank you Spencer for posting an answer!

    Please let us know if Spencers suggestion worked.

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