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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Automatic marketing us...
Customer experience | Sales, Customer Insights,...
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Automatic marketing user rights with marketing license

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Posted on by TR-12121238-0 111
Hi all,
we have customized roles with user rights in our Dynamics Sales.
Unfortunately the Marketing role is assigned automatically every time a new user gets a marketing license.
Do you know how I can turn off this automatic assignment of marketing roles?
 
Many thanks!
Categories:
Dynamics 365 Sales
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  • Suggested answer
    Muhammad Shahzad Shafique Profile Picture
    Muhammad Shahzad Sh... 2,507 Most Valuable Professional on at
    In Dynamics 365, the Marketing role is automatically assigned when a user is granted a Marketing application license due to a system-level behavior.
    To prevent this automatic assignment, follow these steps:
    1. Use a security group for license assignment via Microsoft 365 Admin Center or Azure AD.
    2. Avoid assigning the license directly to users; instead, control access through this group.
    3. Remove the default security role assignment via Power Platform Admin Center:
      • Go to https://admin.powerplatform.microsoft.com
      • Select your environment → Settings → User + permissions → Users
      • When the license is assigned, manually remove the Marketing security role post-creation via automation (e.g., Power Automate or script).
    ⚠️ There’s no native toggle to disable this behavior. You must manage it via custom automation or controlled licensing.

     

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