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Customer experience | Sales, Customer Insights,...
Suggested Answer

Event Registration Custom Field creation and Mapping

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Posted on by 5

Hello Everyone,

How can we create Custom field in selfhosted Event Registration Form and mapping for the same in CRM Registration field under marketing app.

which will be required for all the event registration. other than customregistrationfield option available in OOB.

Thanks in advance!

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  • Suggested answer
    ShravanSuri Profile Picture
    1,255 on at

    Hey Srividhya, 

    We have upcoming functionality that should begin to ease this concern. In the meantime, you are limited to using the custom registration fields, and then copying the values from the custom reg field responses into the contact or event registration record using a workflow or Power Automate.

    Thanks,

    Shravan Suri

  • cloflyMao Profile Picture
    25,210 on at

    Hi Srividhya,

    Currently event registration API only accepts firstname, lastname and email fields, that's limitation, (supported fields have been all listed in Event API doc)

    custom field will be ignored even if we add it in requested JSON body.

    You could see a more detailed answer from me in this thread:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/376668/data-mapping-of-custom-fields-in-event-registration-form-to-crm-fields/

    Currently I suggest you could use landing page as alternative to default registration form,

    then trigger a workflow to create an event registration record from new contact.(If contact's Originating event field contains data)

    Regards,

    Clofly

  • cloflyMao Profile Picture
    25,210 on at

    Hi Srividhya Rajendran,

    Try to build a workflow and migrate answer in custom registration fields to corrensponding contact's fields as an alternative solution at present.

    You could take my answer in following thread as reference:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/376995/get-contact-form-to-update-from-custom-event-registration-fields

    Regards,

    Clofly

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