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Supply chain | Supply Chain Management, Commerce
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Ecommerce - Customizable Items need additional fields for customer input on Product detail page

Posted on by
Problem statement:
We have a requirement to add additional fields for customer input on E-Commerce website product detail page, ONLY for Customizable products.
Here we are unable to use product attribute option since the additional input fields required only for Customizable products.

We have tried to use Info codes on E-commerce site:
As per the documentation (https://learn.microsoft.com/en-us/dynamics365/commerce/info-codes-retail), info codes are used to capture data at a point-of-sale (POS) register.
We thought of using info codes to capture data on E-Commerce website, but we are unable to read info code values on E-commerce website. 
 
We have below queries,
  • Is there any OOB feature available to add additional input fields (text box, image upload, checkbox, dropdown) ONLY for customizable items?
  • Is there any way to fetch info code values on E-Commerce website?             
UI mock screen:
Please refer the below screenshot for product detail page UI mock screen. We are seeking solution to show additional input fields on product detail page only for Customizable products.


Thanks for the support.!
  • Suggested answer
    Faiq Wyne Profile Picture
    Faiq Wyne 8 on at
    Ecommerce - Customizable Items need additional fields for customer input on Product detail page
    We did an implementation back in 2019 for D365 Commerce and at that time it was suggested by product team to used "extended properties" on cart level to retain value entered by user and maintained as part of the active session. Once the Order is checked out these extended properties will be coded to be added to a Sales Order Attribute setup - applied to lines. 

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