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Microsoft Dynamics CRM (Archived)

Outlook reminders showing wrong time

Posted on by Microsoft Employee

Hi guys

I have a little bit of a problem with the tasks and appointments syncing from Dynamics 365 to Outlook. I book these in Dynamics, let's say X:00, but in Outlook I get the reminder at due time X:00 only to tell me that they are all due in 16 hours time(X+16). I have added a screenshot below - for the Task selected the due date in Dynamics is today 07/09 at 13:55 but the Outlook Reminder shows 16 hours ahead.

I would really appreciate some suggestions for this. Thank you

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Outlook reminders showing wrong time

    Seems like a problem for MS support: see the prolem here: community.dynamics.com/.../214586

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Outlook reminders showing wrong time

    Both on UK time

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Outlook reminders showing wrong time

    Ok but both on GMT+1 for example?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Outlook reminders showing wrong time

    Thank you for that Guillaume, I've checked and they are both on GMT

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Outlook reminders showing wrong time

    Hi,

    Not sure but are both Systems in the same UTC/GMT time zone?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Outlook reminders showing wrong time

    85164.Capture.PNG

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