I am working on a scenario, where customers buy Carry Out products and SO products for pick up or shipment in the same POS transaction. The Receipt is the legal tax document, but when I combine delivery modes “carry out” with a “pickup or a shipment delivery mode”, the transaction becomes a Sales Order Receipts.
I guess when we must follow the law in many countries, I believe I must create a legal tax receipt for the customer on carry out products, but I am not allowed to create a legal tax document for the products set to later pickup or shipment. What am I missing?
The workaround would of course be to split up the transaction in carry out products in one transaction and SO products in another and collect payment from the customer twice. Then I would create the pickup receipt as a legal tax document as well when the customer pickup their products later. Since we have nice functionality two combine delivery modes, it does not seem to be the optimal message to our customer.
The best solution in my perspective would be that Pos could create a legal tax document “receipt” on carry out products, and a Sales Order receipt on pick up or shipment products. Two documents from one transaction with one payment. But this is not possible in the solution.
I did post this on yammer just before close down, but I try in this new community again. This must be a common issue or I am missing something.
We got several Agro Companies and Furniture Companies, in both Denmark and Norway. And this must in my perspective be an issue or at least a discussion in any Retail Store using both carry out and sales Orders (Pickup or Shipment)
Best Regards
/Flemming
