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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Organization Error
Microsoft Dynamics CRM (Archived)

Organization Error

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Posted on by Kashifabbasi 441

HI

I have Dynamics 2015 on prem, but CRM is not accessbile even by browsing from Deployment Manager, i have created new organizations but no thing is accessbile and getting.

'Record is unavailable or you don't have access'. kindly help me.

Thanks

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I have the same question (0)
  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Try to check in the CRM server event viewer log , hope you will get the error details .

  • Suggested answer
    DhananjaySharma Profile Picture
    DhananjaySharma 65 on at

    Hi

    Also please check all CRM Services are running or not.

    Please try to login with system administrator user

  • Suggested answer
    Abarao Bhople Profile Picture
    Abarao Bhople 445 on at

    Hello Kashifabbasi ,

    there are multiple solutions you need to try with.

    make sure all the SQL services and MS CRM  Services are up and running.

    In case used any service accounts for CRM  & SQL Servers are not disabled , password changed.

    Reset CRMAPP Pool , Reset IIS, 

    try with differernt user , who has assigned security Role, Clear Browser Cache. Try with diffrenet browser

    Enable Trace , Restarting the server, make sure the connectivity between CRM server and Domin Controller.

    Try anyone from above , hope this will help you.

    Thank you.

    Abarao Bhople

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