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Customer experience | Sales, Customer Insights,...
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Teams Integration - Get notified of key updates

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Posted on by 35
Hello everyone,
 
I've been testing the team integration to publish to our PROD environment.
The first test on DEV environment, last week, all features work.
I've tested on TEST environment, last step before PROD environment, and the bot notification doesn't work.
When I change some data (preset fields) in CRM, I set a notification in chat related to this entity (for example, Opportunity with Estimated Closing Date).
This feature worked in the DEV environment last week, but doesn't work in the TEST environment.
I'm trying to test the same feature on DEV and it's not working today.
 
Thank you very much for your help.
 
Regards,
S.I.
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