"allow other user to send emails on my behalf " option not available for a user

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Hello Experts,

I am unable to find the option "allow other users to send emails on my behalf" for a specific user in personal settings.

I have given the permissions in the security role.

The Synchronization Profile is also set to:

Server Profile: Microsoft Exchange Online

Incoming Email: Server-Side Synchronization or Email Router

Outgoing Email: Server-Side Synchronization or Email Router

Appointments, Contacts and Tasks: Microsoft Dynamics 365 for Outlook

still I am unable to find the option.

Please help me out , from where can i set the option?

Thank you

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Community Member on at

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RE: "allow other user to send emails on my behalf " option not available for a user

Hi David,

Thank you for the reply.

I can't find the option in personal settings but found it from XRM Toolbox.

Thank you

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David Yu on at

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RE: "allow other user to send emails on my behalf " option not available for a user

Hi,

You may find the option in the following screenshot.

Meanwhile, if you are CRM system admin, you may use "User Settings Utility" in XRM Tool Box to configure the setting for all the users.

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