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Finance | Project Operations, Human Resources, ...
Suggested answer

Dexterity hanging when printing many pdf reports to file

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Posted on by 191

We have a home-grown Dexterity system.  Am attempting to print out statements to a file that will then be emailed to customers.  Everything work except when I print to the OS file (utlizing CutePDF) the system hangs after about 17-25 reports sent to file.  I have tried various ways to combat this problem, but it just keeps happening.  Is there a problem with Dexterity when print many reports to a file?  Is it a timing issue?  Should I place delays in the code?  

Thank you,  Herb (Luddwig)  email:  herbludwig@cox.net, herbludwig@live.com

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  • Suggested answer
    Derek Albaugh Profile Picture
    on at
    RE: Dexterity hanging when printing many pdf reports to file

    If you send to a DOCX file, do you see the same type of issue when you get to about 17-25 reports and the system then hangs?

    As well, outside of the Dex customization you have, if you were to send 25 reports to the OS file using CutePDF, does the system crash, or is it only when you do this through the Dex customization?

    I know different applications have limitations, such as when too many integrations are entered at the same time via eConnect, for example, that can cause GP to crash, but I haven't heard of any issues with Dexterity printing too many reports to a file. It could be some type of timeout or caching issue, but not sure on that.

    In most cases, if we know an issue occurs at a specific mark, the recommendation would be to try not to exceed that mark, or you could definitely look at some type of delay in the code......maybe after 15 reports, a delay before another 15 are sent to file.

    Maybe the Forums Community have some additional information they've seen..........

    Thanks

  • Suggested answer
    Almas Mahfooz Profile Picture
    11,009 User Group Leader on at
    RE: Dexterity hanging when printing many pdf reports to file

    your code needs delay.

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