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Microsoft Dynamics CRM (Archived)

Global Search Field in Microsoft Dynamics CRM not displaying text when entered.

Posted on by Microsoft Employee

Hi all,

When i try to enter text in to the Global Search Field/ Text-box  in Dynamics CRM I am unable to see the typed text. Its working fine in IE the problem is with Google Chrome.

Any suggestions on this?

Thanks in advance.

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  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Global Search Field in Microsoft Dynamics CRM not displaying text when entered.

    Hi Keerthi,

    Have you made the field Searchable and added it to Quick Find Columns list in Quick Find View.

    See: dyn365apps.com/.../how-to-configure-searchable-fields-for-global-quick-find-and-relevance-search-in-dynamics-365

    Hope this helps.

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Global Search Field in Microsoft Dynamics CRM not displaying text when entered.

    Hi,

    It may due to the version compatibility between D365 OP and Google Chrome. We met the issue that the quick new button in CRM doesn't work within Chrome browser. Could you share us your Chrome Version if you are using D365 CRM 2016. We will validate the issue with the same browser version.

    BR

    Johnnyg

  • Suggested answer
    Drew Poggemann Profile Picture
    Drew Poggemann 9,079 on at
    RE: Global Search Field in Microsoft Dynamics CRM not displaying text when entered.

    Hi Keerthi,

    I am using Dynamics 365 Online and there does not appear to be an issue here.

    Some thoughts:

    1.  Do you have any custom theme installed or JavaScript that could be causing the issue?

    2.  Try clearing cache on the browser

    Can you also provide a screen shot of what you are seeing (or not seeing :) )

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