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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Cannot see MS Guides i...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Cannot see MS Guides in resources- dynamics 365 in powerplatform for installing, trial license

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Posted on by Community Member

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I have created trial environment as well as added database to the default environment, but cannot see MS Guides for installation in Resources- Dynamics 365 apps. Have trail license for Guides and Remote Assist.

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  • Suggested answer
    DavePinch Profile Picture
    DavePinch Microsoft Employee on at

    Hi AnupamChauhans, it sounds like you have followed all instructions up to that point but you are still not seeing the solution. I would open a support ticket so our agents can examine your setup and get you unblocked.

    1. Go to https://dynamics.microsoft.com/support/.

    2. Under Customer Engagement help + support, select GET SUPPORT.

    3. Find a phone number or submit a support request through the admin center.

    Let me know if you have any troubles opening a ticket. Once you get it resolved, please head back and post any questions or feedback. I would love to hear more about your experiences using the product.

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