RMS Customer Display

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Posted on by Community Member Microsoft Employee

Hello Everyone,

I am having some problems with RMS net display i keep getting this error "The net display is busy and could not load the specified receipt file". After this error this error appears Run-time error '438': Object doesn't support this property or method. Could someone help on this please ?

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Community Member Microsoft Employee on at

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RE: RMS Customer Display

You may want to consider including the current RMS build your on also "before" posting a question. Reason being the error for example may have been associated with something already resolved with a hot fix. Click on help/help and about and post the build version for example 2.0.2000.

Thanks.
Community Member Microsoft Employee on at

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RE: RMS Customer Display

With regards to you net display it is very simple just hit clt+f6 and it will bring up your display properties. After which navigate to the net display tab and point it to the location of your .htm file. if you are getting a run time error try updating your java version as well.
Community Member Microsoft Employee on at

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RE: RMS Customer Display

Have you modified the default receipt.html file?