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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Data entity gets hange...
Finance | Project Operations, Human Resources, ...
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Data entity gets hanged while importing

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Posted on by rohit1900 439

 I am facing one issue one data entity  which is taking long time to import record 30 minutes for 1 record  in UAT this is purely standard entity and we have not done any customization on top of it. I have restored the database from UAT to my local  dev environment and found same issue  in my local dev env

So I have debugged the DMF importing   in local dev and found one issue  which is Table -> EntAssetJobtypeDefault -> insert -> super() it is standard method and in this when it goes to super it gets  hanged.

I face  similar issue long back (couple of years) in AX 2012 , but not sure how to resolve it  UAT and in my local dev environment, kindly provide your input.

 

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I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 238,751 Most Valuable Professional on at

    You may want to check SQL Server to see what's going on there. For example, it's possible that the table is locked and you'll see that your insert is waiting for the locked to be released.

  • rohit1900 Profile Picture
    rohit1900 439 on at

    Hi I am not sure how to check SQL server do I need to take some kind of call trace and examine??? whether it will tell  the root cause and if so how to identify???

  • Martin Dráb Profile Picture
    Martin Dráb 238,751 Most Valuable Professional on at

    Check out How to identify blocking in SQL Server.

  • AnithaEswaran Profile Picture
    AnithaEswaran 2,032 on at

    Hi,

    As you are facing issue in the standard entity , you can raise a microsoft ticket to get further help. It might be due to some standard issue .

  • rohit1900 Profile Picture
    rohit1900 439 on at

    we have already raised a ticket with them and they said that this is because of our custom code, well ,we do have custom code but not for this entity or  respective table., anyway i have given the same finding to them also  and waiting for their reply but right now I am least optimistic  about that.

  • AnithaEswaran Profile Picture
    AnithaEswaran 2,032 on at

    Can you try this  ? 1) Use the same entity to export a record 2) Import the same (It should trigger an update or insert). See if you face the same issue.  you can troubleshoot if it is data issue.

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