Hi,
I need help with Dynamics CRM 2016 8.1.0.359 (On Premise), incoming email from POP3 server is not receiving. Generate this error:
In Trace:
[2016-07-13 07:00:08.040] Process:CrmAsyncService |Organization:4ea46403-1a7c-42da-864e-115f75a96d98 |Thread: 50 |Category: EmailConnector |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | IncomingEmailProviderBase.HandleTrace ilOffset = 0x30 >Exception occurred while POP3 mailbox processing for mailbox: e237e4e3-9b38-e611-80c6-00505691f6f3. Details : Unhandled Exception: System.InvalidCastException: Unable to cast object of type 'Microsoft.Crm.Asynchronous.EmailConnector.Pop3EmailMessage' to type 'Microsoft.Crm.Asynchronous.EmailConnector.ExchangeEmailMessage'. > at Microsoft.Crm.Asynchronous.EmailConnector.IncomingEmailProviderBase.DeliverMessageInternal(IEmailMessage emailMessage, Boolean validateBeforeCreate) > at Microsoft.Crm.Asynchronous.EmailConnector.ProcessAllMessagesStep.Execute() > at Microsoft.Crm.Asynchronous.EmailConnector.POP3ProcessingStep.Execute() > at Microsoft.Crm.Asynchronous.EmailConnector.Pop3IncomingEmailProvider.ReceiveEmails()
The POP3 server is a Kerio Email server. Email sent from Dynamics CRM going out fine.
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