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Customer service workspace JavaScript

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Posted on by Vaithi

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Do we have any option to trigger JavaScript on selection of session or tab in customer service workspace

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RudyZhang Microsoft Employee on at

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Hi,

In addition, according to the official documentation, "The following JavaScript methods can be used to perform various operations with the Omnichannel for Customer Service SDK. "

Please refer to the official documentation at the following link
https://carldesouza.com/run-javascript-when-user-clicks-on-unified-interface-tab/

In addition, according to the official documentation, "The following JavaScript methods can be used to perform various operations with the Omnichannel for Customer Service SDK. "

Please refer to the official documentation at the following link
https://learn.microsoft.com/en-us/dynamics365/customer-service/developer/omnichannel-api-reference

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

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