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Customer experience | Sales, Customer Insights,...
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Added custom View, now all other Views are gone

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Hi,

We are using D365 Sales Professional. On the Contacts entity we wanted a custom view. Created a view and published it. Everything seems ok with new view but now this new viewi is the only visible view (all other system views are gone).

Skjermbilde1.JPG

If we go into view designer the old one or the new on they are there.

Skjermbilde2.JPG

Pleas advice.

Regards
Snorre

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  • SMeland Profile Picture
    on at
    RE: Added custom View, now all other Views are gone

    Update:

    • Disabled the new view, no change
    • Deletet the new view, all system views shows up again
    • Adden custom view again, all other views diseperad again

    Bug?

  • Suggested answer
    Anupam.khasia Profile Picture
    168 on at
    RE: Added custom View, now all other Views are gone

    Hello SMeland,

    WIth new unified interface we are also receiving such error , try to contact Microsoft support and they can fix it or guide you.

    Thanks

  • SMeland Profile Picture
    on at
    RE: Added custom View, now all other Views are gone

    Update II:

    If I go into D365 Sales Team Member all views are present:

    Skjermbilde3.JPG

  • Suggested answer
    RakeshJ Profile Picture
    on at
    RE: Added custom View, now all other Views are gone

    In OOTB and new UCI app, when I create a new view, it shows - custom view as well as System View :

    pastedimage1589394040357v1.png

    For you, in the affected UCI app (where you just see custom view and not the System Views)-

    > Open the App Designer - For Contact entity > Views > check if all the views or system views are selected :

    pastedimage1589394370117v2.png

  • Suggested answer
    SMeland Profile Picture
    on at
    RE: Added custom View, now all other Views are gone

    Thanks, the views was not enabled her. Enableing them seems to fix teh problem.

  • Suggested answer
    RakeshJ Profile Picture
    on at
    RE: Added custom View, now all other Views are gone

    Glad to hear that it fixed your problem.

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