Customer experience | Sales, Customer Insights,...

Added custom View, now all other Views are gone

(0) Share

Report

Posted on by SMeland

Hi,

We are using D365 Sales Professional. On the Contacts entity we wanted a custom view. Created a view and published it. Everything seems ok with new view but now this new viewi is the only visible view (all other system views are gone).

If we go into view designer the old one or the new on they are there.

Pleas advice.

Regards
Snorre

I have the same question (0)

All responses (6)

Answers (0)

SMeland on at

Like (0)

Report
Copy link

Link copied!
Update:

Disabled the new view, no change

Deletet the new view, all system views shows up again

Adden custom view again, all other views diseperad again

Bug?

Was this reply helpful? Yes No
Suggested answer

Anupam.Khasia 183 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hello SMeland,

WIth new unified interface we are also receiving such error , try to contact Microsoft support and they can fix it or guide you.

Thanks

Was this reply helpful? Yes No
SMeland on at

Like (0)

Report
Copy link

Link copied!

Update II:

If I go into D365 Sales Team Member all views are present:

Was this reply helpful? Yes No
Suggested answer

RakeshJ Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

In OOTB and new UCI app, when I create a new view, it shows - custom view as well as System View :

For you, in the affected UCI app (where you just see custom view and not the System Views)-

> Open the App Designer - For Contact entity > Views > check if all the views or system views are selected :

Was this reply helpful? Yes No
Suggested answer

SMeland on at

Like (0)

Report
Copy link

Link copied!

Thanks, the views was not enabled her. Enableing them seems to fix teh problem.

Was this reply helpful? Yes No
Suggested answer

RakeshJ Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Glad to hear that it fixed your problem.

Was this reply helpful? Yes No