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My client asks if an ACH file can be generated for refund to their customer. By referring the steps to print check from Customer payment journal, I setup a customer bank account and AR method of payment for ACH and process Generate payment in Customer payment journal. Then an error comes up "Payment must be a credit amount greater than zero".
I did not see this error with check refund...what is the cause of this error? Does it mean that ACH payment is not supported for customer refund?
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