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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Unable to fully releas...
Microsoft Dynamics SL (Archived)

Unable to fully release 0.00 batch in edit screen 8.240

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Posted on by Community Member

I had posted some payments to the wrong period and tried to correct this by using the Application Inquiry/Reversal screen.  One of the batches (#001570) was only partially released and I forgot about it until I tried to close the Project Controller Module for the year and could not.  I have tried to release the batch (which shows in the Release AR Batches screen 8.400) but although it appears to release, it does not.  When I go back into that screen the batch is still there.  Any suggestions?

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  • Community Member Profile Picture
    Community Member on at
    RE: Unable to fully release 0.00 batch in edit screen 8.240

    I don't know how to delete it with a SQL statement and was not able to delete it using initialize mode.  Since the batch was only "partially released" it is grayed out and no changes can be made, even in initialize mode.  I can live with it but would prefer to be able to close Project Controller instead of always having to enter the period I am working in.  Oh well - thanks so much for the suggestions.

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Unable to fully release 0.00 batch in edit screen 8.240

    I have seen this circumstance where a user opens the application inquiry / reversal screen, selects a payment or credit memo but does not select any applications of that payment or credit memo and then clicks the process button.  I suspect that you can basically ignore this unreleased batch.  However, if you want it gone, the only way to delete it is to either do that with a SQL statement or, if you have initialize mode rights to the GL journal entry screen, you can turn on initialize mode, change the module to AR, select the batch and delete it (provided that it even shows on this screen).  don't forget to turn off initialize mode when you are done.

  • Community Member Profile Picture
    Community Member on at
    RE: Unable to fully release 0.00 batch in edit screen 8.240

    Following is the event log viewer message.

    System Message 6124: Process started: Thu Mar 08 03:45 P.M.

    Module: 'AR'

    Batch: '001570'

    Processing: Module: 'AR' , Batch: '001570'

    System Message 6928: Accounts cannot be null.

    System Message 6125: Process ended: Thu Mar 08 03:45 P.M.

  • Community Member Profile Picture
    Community Member on at
    RE: Unable to fully release 0.00 batch in edit screen 8.240

    You need to look at the event log to determine the reason the batch will not release.  If you post what the event log shows then we can determine what to do to correct the issue.

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