Notes Section in Microsoft BC

(2) Share

Report

Posted on by CR-14071421-0

Is anyone else experiencing an issue with the notes section disappearing and requiring you to refresh your browser in order to see the notes or make any further additions/edits? Once an edit is made the notes disappear. Once you refresh the screen they will come back and include your last edit, but will disappear again if you make another edit.

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (3)

Answers (0)

Sort by

Suggested answer

YUN ZHU 102,765 Super User 2026 Season 2 on at

Like (0)

Report
Copy link

Link copied!

I haven't encountered this before; it looks like an issue with customizations or the browser itself.
To troubleshoot, try using a different browser first, then uninstall any third-party extensions and try again.
Also, are other users experiencing the same issue?

Thanks.

ZHU

Was this reply helpful? Yes No
OussamaSabbouh 18,805 Super User 2026 Season 2 on at

Like (2)

Report
Copy link

Link copied!

Hello,

Yes, this looks like a client-side/UI issue rather than normal Notes behavior. Notes should remain visible after adding or editing them, so needing to refresh the browser each time is not expected. I would first test in another supported browser or an InPrivate window and clear the browser cache; if the same issue affects multiple users and browsers, then it is more likely a Business Central platform issue and should be reported to Microsoft with the affected BC version/environment and reproduction steps.

Regards,
Oussama Sabbouh

Was this reply helpful? Yes No
CR-14071421-0 4 on at

Like (0)

Report
Copy link

Link copied!

Hi Yun & Oussama,

Thank you for your feedback. To clarify, all users are experiencing this issue. We have attempted to use difference browsers and have replicated the problem on Chrome and Edge.

@Oussama Sabbouh - Thank you, I will report to Microsoft with the affected BC version/environment and reproduction steps.

Was this reply helpful? Yes No

Join the conversation

Community site session details

Notes Section in Microsoft BC

Helpful resources

News and Announcements

Quick Links

Season of Sharing Community Challenge Winners!

Women in Power Builds Momentum

Congratulations to the July Top 10 Community Leaders

Leaderboard > Small and medium business | Business Central, NAV, RMS

Featured topics

Product updates

Community site session details

Notes Section in Microsoft BC

Helpful resources

News and Announcements

Quick Links

Season of Sharing Community Challenge Winners!

Women in Power Builds Momentum

Congratulations to the July Top 10 Community Leaders

Subscribe to this forum!

Select categories

Leaderboard > Small and medium business | Business Central, NAV, RMS

Featured topics

Product updates