Hi all;
We have a cloud product we want to tightly integrate into Dynamics as we do to Salesforce & HubSpot. I am having trouble figuring out where to get started.
First off, the Microsoft Dynamics cloud family now is:
- Microsoft Dynamics 365 for Finance and Operations Enterprise Edition (formerly Microsoft Dynamics AX)
- Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV)
- Microsoft Dynamics 365 Customer Service (formerly Microsoft CRM)
Is the above correct?
Second, we want to integrate our SAAS application into each of these products. Not just connect to the data, but to be part of the Dynamics SAAS product so we can add buttons to pages in the Dynamics products, get triggers when certain things change (like an Opportunity being marked closed-won in the CRM), and have web pages of ours in iFrames in Dynamics where appropriate (like a listing of templates of ours that can be run).
- How do we integrate?
- What is the API in Dynamics we can call for this?
- And is it one API for all three? Or three distinct APIs?
Thanks – dave