regardingobjectid is null

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Posted on by Gertjan Deschuytter

Hi,

On the create form of an email, when coming from a case, the regardingobjectid is null.

I am using javascript to check if the user is creating an email from a case, if the regardingobject is of type case, the "to" field should be left blank. However, javascript gives an error and tell me regardingobjectid is null.

Is there any alternative to produce this functionallity?

Thank you!

KInd regards,

Gertjan

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Guido Preite 54,084 Moderator on at

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RE: regardingobjectid is null

can you share the code?

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Gertjan Deschuytter 20 on at

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RE: regardingobjectid is null

This code runs on onload event

function onLoadForm(executionContext) {

SetReceiverFieldEmpty(executionContext)

}

function SetReceiverFieldEmpty(executionContext) {

var formContext = executionContext.getFormContext();

if (formContext.ui.getFormType() == 1 && formContext.getAttribute("regardingobjectid").getValue()[0].entityType == "incident") {

formContext.getAttribute("to").setValue(null);

}

}

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Guido Preite 54,084 Moderator on at

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RE: regardingobjectid is null

which exact error you are receiving? because that code should not give you an error.

did you try to check the content (using a console.log) of the getValue before extracting the lookup info?

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Gertjan Deschuytter 20 on at

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RE: regardingobjectid is null

When debugging the code within the formcontext. the attribute exists, but it just seems to be null. is there any alternative to executing this logic?

Thanks for the help!

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Guido Preite 54,084 Moderator on at

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RE: regardingobjectid is null

looks like the script is executed before the form is completely loaded (maybe because it's created started from a case?) so the code is ok (I would add a check to verify is not null before accessing [0].

Maybe you can add a setTimeout (but you need to pay attention to allow an exit if the form is created with regardingobjectid as null) to check if the field has a value.

hope it helps

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Gertjan Deschuytter 20 on at

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RE: regardingobjectid is null

For some odd reason, after clearing cache once again and refreshing the form, it is no longer giving me the error. Thank you for the help!

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