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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Insect wrong quantity ...
Small and medium business | Business Central, N...
Suggested answer

Insect wrong quantity -posted invoice

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Posted on by acurity group 5

Hi,

I have a problem that the original invoice was matched to the PO line with the whole unit-Box24 (should only Box3) so it’s no longer able to be matched to the another invoice (Box21)

This could effect the inventory & I’m not sure how to fix it.

I have the same question (0)
  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,207 Super User 2025 Season 2 on at
    RE: Insect wrong quantity -posted invoice

    If the invoice is not correct, you need to reverse it by using credit memo. After that, you can create a new invoice.

  • Suggested answer
    Renni Profile Picture
    Renni 960 on at
    RE: Insect wrong quantity -posted invoice

    Go to the posted sales invoice and find the one in question.

    On the ribbon select correct

    this should cancel the sales invoice and a new version created where you can fix the error

  • ManishS Profile Picture
    ManishS 86 on at
    RE: Insect wrong quantity -posted invoice

    Which NAV version ?

  • acurity group Profile Picture
    acurity group 5 on at
    RE: Insect wrong quantity -posted invoice

    Thanks for reply.

    I am not sure what version is that. But I have screenshot it.

    2133.Capture.PNG

  • Community Member Profile Picture
    Community Member on at
    RE: Insect wrong quantity -posted invoice

    It seems you use Continia Document Capture - when you mentiond about "matching" does it mean matching of the received invoice from supplier/vendor and purchase order created in NAV?

  • acurity group Profile Picture
    acurity group 5 on at
    RE: Insect wrong quantity -posted invoice

    Hi thanks for the reply.

    Ya you are right. I can't match the received invoice from supplier and purchase order created in NAV. It is because the original invoice was matched to the PO line with the whole unit-should be BOX3  so it’s no longer able to be matched to the another invoice (Box21)

  • Community Member Profile Picture
    Community Member on at
    RE: Insect wrong quantity -posted invoice

    Hi, let me know if I got the current status correctly and provide more details:

    Document Number Quantity Questions
    PO1 24 BOX  
    Purchase Receipt_1 24 BOX did you post receipt already?
    Invoice1 3 BOX originally invoice for 3 but assigned to whole quantity 24. Did you post it already
    Invoice2 21 BOX  
  • acurity group Profile Picture
    acurity group 5 on at
    RE: Insect wrong quantity -posted invoice

    Document Number

    Quantity

    Questions

    PO1

    24 BOX

     

    Purchase Receipt_1

    24 BOX

    did you post receipt already?

    Invoice1

    3 BOX

    originally invoice for 3 but assigned to whole quantity 24. Did you post it already

    Invoice2

    21 BOX

     

    Yes the 24 box already receipt.

    Yes the original invoice is for 3 but assigned to whole quantity 24. Not yet post.

  • Community Member Profile Picture
    Community Member on at
    RE: Insect wrong quantity -posted invoice

    Hi, the easiest option might be something like that:

    Invoice1
    - if you have in lines 24 box, please change them to 3. Next use Preview Posting option to see the result and everthing is ok just post;

    Invoice2
    register document in document capture (even without matching to PO or purchase receipt). Next in purchase invoice list in NAV use option: Functions/Get Receipt Lines: select Receipt_1. 
    You should see only 21 box as to be posted.

    Let me know if that is suitable for you or just add some screenshot in case of problems.

  • Community Member Profile Picture
    Community Member on at
    RE: Insect wrong quantity -posted invoice

    ps. this "Functions/Get Receipt Lines: select Receipt_1"  option is available when you open purchase invoice above line section

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