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I posted some invoices and deposits that I entered manually in a particular Batch ID. This is not showing up in the General Ledger but can be seen in Chechbook register and also can be seen under the customer ID. Not sure what happened. Can someone please advise on what to do?
Thanks,
Indrani
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That checkbox was already updated in great plains. So not sure what the problem is. The strange thing is that I did two batch ID's. One was an old batch ID( which was used in integrating all the transactions) that I was using is showing in both the GL and the checkbook, but the new batch ID that I used did not show in the GL. I thought it might be due to wrong dates and probably it was posted in a different date, but could not find it in November or January.
I did a GJ to balance the two books.
Thanks a lot for the help though!
Hi Indrani,
Absent an interuption in the posting process, it's possible that the transactions were inadvertantly deleted. This has happened many times in my world, but now there is an option in the GL setup window that will prevent that from happening.
A checkbox was added to the General Ledger setup window that you can use to prevent the deletion of saved transactions. Any trx coming up from a subsidiary ledger is a 'saved' transaction. The default setting is to allow deletions. You may have to enter a GJ to fix what you have on your hands noe, but you may want to consider changing this setting:
Kind regards,
Leslie
Tried that and there is nothing there. Thanks for the informatin though!
Hi,
I would suggest checking to see if you have any unposted batches in GL or check in the Batch Recovery window.
It could be that you entered these and then they did not post all the way through for some reason.
Adam
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