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Microsoft Dynamics CRM (Archived)

Unable to update email body using Chrome

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We are running Dynamics 2016 on prem.  Since the latest update to Chrome, my users are unable to drop their cursor into the body of an email when replying to an email from a case.  This is working as expected using IE.  Any ideas?

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    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Unable to update email body using Chrome

    Hello Eric,

    Looks like you're not the first person that has similar issue - community.dynamics.com/.../250940

    It seems that you will have to wait for fix from Microsoft. Also you can open a ticket with Microsoft Support.

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