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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Async Service (Asynchr...
Microsoft Dynamics CRM (Archived)

Async Service (Asynchronous Plugin) not triggering the custom workflow action to execute

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Posted on by Mukul Tewari 140

Hi Team,

After lot of debugging I have found out that some times when a custom workflow action is called from a plugin executing asynchronously, the call goes to the workflow action but the platform does not actually execute the action and goes ahead to further steps in the action like assigning output values.

This behavior was seen repeatedly many times and after the Microsoft Dynamics CRM Async Service is restarted it starts functioning correctly as expected.

We need the solution to this and request you to please have a look into this issue.

Thanks,

Mukul

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I have the same question (0)
  • Andre Margono Profile Picture
    Andre Margono 2,602 on at

    Hi Mukul,

    I think if the error occurred multiple times, it's better to submit the bug to CRM support team to get fixed in their updates.

    Cheers,

    Andre

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi, Do you really mean a custom workflow action called from a plugin - I'm wondering why you would do this? Could you not just execute the code in the plugin it's self?

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