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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / You cannot zoom this d...
Microsoft Dynamics GP (Archived)

You cannot zoom this document. it has been removed from purchase order processing history

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Posted on by Refeesh Ali 5,201

hi,

"you cannot zoom this document. it has been removed from purchase order processing history". i created a PO and receiving the PO for one supplier its not coming as a invoice in the inquiry=>purchasing = transaction by vendor document. its showing PV instead of RCT. kindly advice

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  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    Hello Refeesh

    When creating an invoice in the Purchase Order Processing module for a specific PO, a voucher is created in the AP module accordingly. At any time, you can drill down from the AP voucher to the POP receipt for details. 

    Apparently, in your case, the POP receipt is removed either from the "remove transaction history utility" or directly from the tables. Therefore, when you try to drill down from the AP module to the POP receipt, the system pops up this message. 

    I can create the same case in my test environment as shown below:

    In your case, I would look for this receipt in the inventory module to see whether the receipt has been deleted from the inventory module as well. If so, create a corrective IV adjustment to correct the item balances. Additionally, please make sure that the GL accounts and vendor balances are correct.

    Let us know if you need any further assistance, 

  • Refeesh Ali Profile Picture
    Refeesh Ali 5,201 on at

    Thanks for your advice. is there any system was to recover this issue with out doing inventory adjustment.

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