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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Lead Scoring model NOT...

Customer experience | Sales, Customer Insights,...

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Lead Scoring model NOT Stopping

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Hi All,

Our Lead scoring model status reason has been at Stopping stage for three days now.

Because it is at stopping stage there are no choice to go Live again.

It there anything we can do to make it stop?

Thanks for help,

Arttu

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Community Member on at

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I created a workflow that forced the Lead Score Model to Draft.

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Nya 29,064 on at

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Hi Arttu,

It's a wise choice to force it to be Draft.

I assume this is not a problem that occurs consistently.

If it will still appear from time to time after this, it is recommended to raise a support ticket for further help.

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