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Microsoft Dynamics AX (Archived)

Cannot confirm Shipment

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Hi, I'm trying to confirm shipment but I am getting the following error:

The shipment for load LOAD-073438 could not be confirmed because it is in packing status.

Can anyone help?

Thanks in advance

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  • Suggested answer
    MWAT Profile Picture
    955 on at
    RE: Cannot confirm Shipment

    Have you setup your process to include the packing step?

    If yes, you need to go to the pack form and complete packing for the shipments in the load.

  • brianmaric Profile Picture
    on at
    RE: Cannot confirm Shipment

    Doesn't Ship Confirm take place before posting the packing slip?

  • Suggested answer
    Sagar Suman Profile Picture
    6,509 Super User 2025 Season 2 on at
    RE: Cannot confirm Shipment

    Hi Brianmaric,

    The shipment will be confirmed only after the status of the shipment is changed to "loaded"

    Kindly pack the shipment by making containers and close containers after adding items into them using pack form to change the status of shipment to loaded. After that you can confirm the shipment.

  • Suggested answer
    Sagar Suman Profile Picture
    6,509 Super User 2025 Season 2 on at
    RE: Cannot confirm Shipment

    Hi Brianmaric,

    Confirmation of shipment does not precede packing slip posting and packing slip posting is followed after packing of the shipment in pack form.

  • brianmaric Profile Picture
    on at
    RE: Cannot confirm Shipment

    Where is the pack form?

  • brianmaric Profile Picture
    on at
    RE: Cannot confirm Shipment

    ah...I found it.

    looks like you have to enter a profile id and user

  • Verified answer
    Sagar Suman Profile Picture
    6,509 Super User 2025 Season 2 on at
    RE: Cannot confirm Shipment

    Hi,

    Navigate to Warehouse management > Packing and containerization > Pack 

  • brianmaric Profile Picture
    on at
    RE: Cannot confirm Shipment

    Thanks

  • brianmaric Profile Picture
    on at
    RE: Cannot confirm Shipment

    I have one more question.

    When doing a shipment through Warehouse Management, at what point does the sales order picking list get posted and the packing slip get posted?

  • Suggested answer
    Sagar Suman Profile Picture
    6,509 Super User 2025 Season 2 on at
    RE: Cannot confirm Shipment

    Hi Brainmaric,

    Picking list is generated after sales order release to warehouse to help worker to pick and put items. Its a supportive document for work created to pick and put operations to be performed using mobile device.

    Once items are packed and shipment status changes to loaded the packing slip is posted for sales order.

    So a general flow is like Sales Order > Picking list > Complete Work > Pack Shipment > close containers > packing slip.

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