Skip to main content
Microsoft Dynamics NAV forum
Suggested answer

How to reverse drop shipment

editSubscribe (0) ShareShare
Posted on by 4

Dear Experts,

Could you advice how I reverse closed drop shipment ? 

I want to reverse related posted purchase and sales each other.



  • Suggested answer
    RockwithNav Profile Picture
    RockwithNav 6,560 on at
    RE: How to reverse drop shipment

    Reversing of transaction is only allowed when you doing from Journals, for others you need to go with Credit Memo.

  • Suggested answer
    Community Member Profile Picture
    Community Member UG Leader on at
    RE: How to reverse drop shipment


    Adding to Yun's reply... You cannot click Reverse on a Drop Shipment Purchase Order. Using the Copy Document functionality, as Yun noted, is the optimal solution.



  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 59,873 Super User on at
    RE: How to reverse drop shipment

    Hi. I think it only needs to create two credit memos.

    1. Use Copy Document to copy the posted sales invoice to create Sales Credit Memo (Recalculate = False), then post.

    2. Use Copy Document to copy the posted purchase invoice to create Purchase Credit Memo (Recalculate = False), then post.


    Hope this will help.


Helpful resources

Quick Links

What Motivates a Super User?

We know many of you visit the Dynamics 365 Community and Power Platform…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…


Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,030 Super User

Martin Dráb Profile Picture

Martin Dráb 222,562 Super User

nmaenpaa Profile Picture

nmaenpaa 101,138

Product updates

Dynamics 365 release plans