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Customer experience | Sales, Customer Insights,...

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Error when trying to merge Accounts

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Posted on by CU31101219-0

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When trying to merge 2 accounts, I am getting an error saying,

Business Process Error

An error occurred in plugin.Party ID needs to be filled in.

I don't see this field anywhere, please help if you can, thank you.

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Microsoft Dynamics CRM

Dynamics 365 Sales

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Tom_Gioielli 3,084 Super User 2026 Season 1 on at

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Sounds to me like you might have Dual Write enabled in your environment? Party ID is a table and data that gets created when Dual Write is enabled (along with a bunch of other stuff). You should see the field on the table, and you can add it to a form if needed.

As far as I know, once the Dual-Write solution has been enabled and installed it can't be removed from an environment.

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