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Dynamic Event name not showing in the Email

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Posted on by 560

Hi, i got help before on how to add the event name dynamically into an email.

See below:
pastedimage1616585620091v2.png


Unfortunately - this is what is being displayed. Whats going wrong here?


pastedimage1616585527627v1.png

  • CHK1970 Profile Picture
    CHK1970 560 on at
    RE: Dynamic Event name not showing in the Email

    Hi Shravan, this problem we saw today when someone received a thanks for attending to a previous event they attended the month before and not the existing event connected to the Email in the CJ. The easy solutions is to remove this and just write the Event name in text.

    Problem solved!

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: Dynamic Event name not showing in the Email

    Hey Chris, couple of things going on in your email:

    1. You're using the event ID field, and so the event ID is being rendered. You can use the event name field ({{contact.contact_msevtmgt_event_msevtmgt_originatingeventid.msevtmgt_name}} to render the name.

    2. Please note that you're using the "Originating event" relationship. This only indicates the event that caused this contact to exist - this contact was created when this person registered for this event (Originating event). If you're looking to only have people attend events once, and to send this email out to ONLY those people whose contacts were created when they registered for the event (by filling out an event reg form) - then this approach will work.

    However, if you're looking to create an actual "thank you for attending" email - you can't use the originating event relationship. What happens when someone attends Event 2 after attending event 1? Their originating event will still be Event 1.

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