Not able to access CRM 3 reports through internet

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Posted on by Rohan W

Dear Friends,

We have a MS CRM 3 implimentation at our end which in accesable through the intranet (using local IP) and internet (using global IP).

Everything works well when we access CRM through local intranet. But when I try to access the same externally (through the global IP) i'm not able to view any reports. I tried to change the port, but that too did'nt help much.

I would really appriciate of you guys can give me some pointers or direct me to some links through which i can solve this problem.

Regards,

Rohan W.

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Frank Hermes on at

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Try to edit the MSCRM_Datasource on the ReportServer. And select the following option

Credentials stored securely in the report server

Store an encrypted user name and password in the report server database. Choose this option to run a report unattended (for example, reports that are initiated by schedules or events instead of user action).

Choose Use as Windows credentials when connecting to the data source if the credentials are Windows Authentication credentials. Do not select this check box if you are using database authentication (for example, SQL Server Authentication).

Choose Impersonate the authenticated user after a connection has been made to the data source to allow delegation of credentials, but only if a data source supports impersonation. For SQL Server databases, this option sets the SETUSER function.

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