web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Why are there hundreds of sleeping processes in SQL Server for CRM services?

(0) ShareShare
ReportReport
Posted on by

We upgraded to the latest CRM (on site) earlier this year.  It uses a shared SQL Server 2016.  We have found that performance of the server becomes terrible if we enable the two CRM Async services and the CRM Monitoring service.  Essentially, hundreds of processes get created in SQL Server whenever these services are enabled.  The processes seem to do nothing at any point, they are simply listed as sleeping and never seem to be actively doing anything.  If I stop these three CRM services, the processes all go away and performance on the server goes back to normal.

So, my question is two-fold:  One:  Why would there be hundreds of SQL processes created, not used and never closed?  And Two: How do I make it stop doing this?

As an added note, we do not do any scheduled activities in CRM. We don't use email with it, we don't generally import any data... we mostly just open up forms, enter data and occasionally run reports.  I'm not sure what other information I can provide to help you help me figure out how to troubleshoot this, but I need to figure this out as it is taking too much of my time to monitor, stop and start these processes.

Thanks!

*This post is locked for comments

I have the same question (0)
  • Steph_512 Profile Picture
    5 on at

    Hi, how has this been resolved ?  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans