I have followed Microsoft's method for merging global customers. I can do the merge on 1 customer, on a hundred or a thousand. I'm merging ones that haven't made purchases since 2009 into a Purged Customers - customer record, so as to clean up thousands. We have 170,000 customers and want to reduce to around 80,000 Through merging at least sales reports will show that a purchase was made by the 'Purged Customer' rather than coming up blank.
I know that I could do a delete of customers instead and that this would be quicker, perhaps will need to go this way.
What happens is that the 401 worksheet ends up updating 108,000 + customers every time even when I merge only a couple at the stores. Don't know why it needs to update so many. I am doing this in a test environment, riduculous amount of time would be involved to try it on our live stores. Has to be some better way, this would really take days. I can run the sql code - which I altered to run on any number of customers at once, but after I do this, the 401 worksheet results in a time-out disconnect after it hits 15 minutes. Tried setting time-outs to higher in regedit for HQ server and for stores, but still disconnects the manual client connection at 15 minutes.
http://support.microsoft.com/kb/933045
Thanks for any help on the subject.
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