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Microsoft Dynamics 365 | Integration, Dataverse...
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I added a User, but it doesn't show on Dynamics CRM

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Posted on by 355

Hello,

I am on a CRM trial, and I added a new user and assigned the same license I already have.

I can see it as an active user within the Microsoft 365 Admin Center:



pastedimage1650212027178v1.png

However, I can't find it on Dynamics CRM:

pastedimage1650212159212v2.png

pastedimage1650212191673v3.png

May it depend on some synchronization issue, or am I missing something?

  • Suggested answer
    Asmaa Bouhmidi Profile Picture
    141 on at
    RE: I added a User, but it doesn't show on Dynamics CRM

    Hello,

    Beside what you did, you should also add the User from the Power Platform Admin Center

    Refer to this Post on how to do this : softchief.com/.../

    Please mark my answer as solved if this work for you :)

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