News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) Pending Send

Microsoft Dynamics CRM (Archived)

Pending Send

(1) Share

Report

Report

Posted on by Community Member Microsoft Employee

3301.pending-send.PNG

I am have configured my Dynamics CRM Online instance with Outlook, however I keep getting the pending send status when I try to send an email.

1643.Email-Config.PNG

This is what I have my email configuration set up as

*This post is locked for comments

All responses Img

All responses (3)

Answers Img

Answers (0)

Community Member Microsoft Employee on at

Like (0)

Report

RE: Pending Send

i'm also facing same problem. Did you manage to resolve this issue?

Please suggest.
Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Pending Send

Please check if sending and receiving user have email ids and if their emails are approved.
Suggested answer

Rahul G J 605 on at

Like (0)

Report

RE: Pending Send

Hi Harley,

Please try refreshing the grid, which shows Pending Status, generally it takes a few seconds to send the mail and update the status to sent.

Regards,

Rahul

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,214 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans