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Customer experience | Sales, Customer Insights,...
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The canvas app is spinning and not showing up

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Posted on by 10

Hi,

From time to time, I face the following issue when logging in Sales app and checking the canvas app embedded in the Opportunities form

Problem: the canvas app does not show up and keeps spinning very long.

Expectation: the problem is fixed 

Screen-Shot-2020_2D00_04_2D00_03-at-5.57.31-PM.png

About the canvas app, we use a custom connector to show up external data. The app itself does not have any issues about loading data or UI

I hope some of you may face the same issue and know how to fix it.

Many thanks,

Nhan

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