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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Cannot even get starte...
Microsoft Dynamics RMS (Archived)

Cannot even get started after installing

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Posted on by Lana Mccullough 185

I have recently purchased RMS, I installed everything properly. However now I'm completely stuck. I've spent hours searching for solutions and I can't find anything.

I open up store admin and click connect. What am i supposed to put for login info? I never obtained anything or entered anything? I've seen videos online that just leave the "sa" with no password and like login and get on. When i do this it just says i failed to login as "sa". I've tried all sorts of usernames just guessing (my computer login/password) i've tried downloading management studios but then that requires a login too? I have NO idea what to do.

 

I'm completely lost. Please help me ASAP. I'm completely frustrated by my pruchase. :(

*This post is locked for comments

  • jascharan singh Profile Picture
    jascharan singh 120 on at
    Re: Cannot even get started after installing

    Hi,

    Could you please assist me with my following queries, i am very much new to RMS SO 2.0 but i worked in AX 2012 Retail. I have the requirement to install the RMS SO 2.0 in the different stores,

    1. Please assist me that, how much time would it take - in terms of hours ?

    2. Please share the installation guide/Setup/Dev guide

    3. Customer will provide us the legal licences but we are not comfortable with RMS SO 2.0

    Would really appreciate if you could help me on this (Installing/Setup)

    Thanks a lot in advance

    Jascharan

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Cannot even get started after installing

    Hi Lana,

    I understand your frustration!  What password did you  assign for SQL when you were prompted to enter one during the installation process?  This is the password you will need to enter in Admin both under File > Connect and File > Configuration.

    If you need help please contact me at 646 706 7600 otherwise contact your partner whom you purchased this system.

    Good luck,

    Shawn

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