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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / How to undo the "Do no...
Supply chain | Supply Chain Management, Commerce
Answered

How to undo the "Do not display again" inquiry window in D365?

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Posted on by Community member 12
Sales order Packing slip posting, in the inquiry window, the system pops up a message indicating /It's suggested to switch to option parameter Picked/, you select Yes/No, with a checkbox /Do not ask again/. 
Question is - if you have selected Do not ask again, and you want to reset the default value, then what?
I tried cleaning up all my usage data, cleaning up the navigator cache data, it doesn't work. I am stuck to the Quantity option /Picked/ while I wanted /All/.
Does anyone knows how to change the default quantity parameter?
Thanks
  • Verified answer
    Community member Profile Picture
    Community member 12 on at
    How to undo the "Do not display again" inquiry window in D365?
    Actually, the Usage data cleaning up did resolve this problem. But you need to wait some time before the system reacts and giving again the "Do not ask again" pop up message. 
    Because this morning I connect to D365 I had this pop up, not yesterday evening. 
  • Verified answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    How to undo the "Do not display again" inquiry window in D365?
    Hi,
    There isn't much information on the internet about this. You can refer to this old thread, there is a user who has a similar problem as yours, and he has proposed a solution: Solved: How to undo "Do not tell me again" checkboxes? (dynamics.com). Try to clean usage data (User option - Usage data - All usage data). Deleted the usage data which is:
    • Record type: Class
    • Element name: SysBoxForm & PurchEditLinesForm_Invoice
    Best regards,
    Kevin
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,703 Super User 2024 Season 2 on at
    How to undo the "Do not display again" inquiry window in D365?
    Hi,
     
    Initially, I would expect an entry in the usage data. It might be the case that this is a more general setting, not stored per user or stored in a different table for some reason. A developer would be able to reverse engineer where the choice is saved to be able to reset it.

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