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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error after Upgrade to...
Small and medium business | Business Central, N...
Suggested Answer

Error after Upgrade to BC 21, Not able to open company because of permission error

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Posted on by Naveen Gour 60

Hi All,

I have upgraded database from BC 20 to BC 21 (On Prem). Every steps worked fine and database successfully upgraded to BC 21.

When i tried to login into web client i am getting the below error-

While opening company TEST, the following error occurred: 'Sorry, the current permissions prevented the action. (TableData Signup Context Values Insert: System Application)'.

I have checked the system application symbols and this is the new Table 150 (Signup Context Values) introduced in BC 21. I am login using the SUPER user account, so there should be no issue but facing the above error.

Anyone faced this issue and have an idea how to resolve this?

Thanks.

Best Regards,
Naveen Gour

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,066 Super User 2026 Season 1 on at

    Hi, Is there a company other than TEST set behind the Super permission?

    pastedimage1675300105613v1.png

    If permissions are fine, I suspect a license issue.

    Hopefully other experts can give you better advice.

    Thanks.

    ZHU

  • Naveen Gour Profile Picture
    Naveen Gour 60 on at

    Hi YUN,

    Thanks for the reply.

    Yes, the user has SUPER for all companies. This is strange like even if i have SUPER still facing this permission issue after upgrade to BC 21.0.

    BR,

    Naveen

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 61,172 Super User 2026 Season 1 on at

    Did you download new license of BC21?

  • Naveen Gour Profile Picture
    Naveen Gour 60 on at

    Hi Mohana,

    Yes, I am using latest BC 21 License.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,161 Moderator on at

    Have you checked that the sevice users permissions on the SQL database is ok?

    I assume you are running BC on prem.

  • Naveen Gour Profile Picture
    Naveen Gour 60 on at

    Hi Inge,

    Yes, Permission is DB owner in SQL. I am using BC On-Prem 21.0

    Thanks.

    BR,

    Naveen

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