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Customer experience | Sales, Customer Insights,...
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Lead Created but insight shows wrong data

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Posted on by 70

Hello Team,

I have created on form and hosted it on my word press site everything is working correct on form submit it is creating lead in my crm successfully but when i go to insight tab i found out that it is also showing created leads in Error also i m confused why this is happening.

can some one help me in this!

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I have the same question (0)
  • Developer D365 Profile Picture
    70 on at

    Hello,

    can anyone help me in this situation.

    Thank you

  • Suggested answer
    sbtron Profile Picture
    Microsoft Employee on at

    Please take a look at some of the reasons a submission could fail - docs.microsoft.com/.../failed-submissions

    I suspect what you are seeing is multiple submissions with the same information and a failure due to that. The link above should have information on how to debug the issue and how to deal with such failures.

    Let us know if you have more questions.

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