You’re offline. This is a read only version of the page.
Hi everyone!
Is there a way when i resolve a case to update the Service Activities lets say a field name Paid and then Mark Complete the Service Activities ?
I tried with Workflow but you can only update the related entity if it is a lookup field
Thanks!
*This post is locked for comments
Solution was to write a javascript to get all records from service activities , change a custom status to complete. I didn't use the Mark Complete functionality
You need a custom workflow activity/plugin.
There is that kind of activity in my TCS Tools solution:
www.itaintboring.com/.../dynamics-crm-tcs-tools-user-a-workflow-to-update-related-entities
Though I'm pretty sure you can find other solutions having the same functionality
Hi,
You need to write plugin or you can do it via JS
Mark answer as verified, if it works for you
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (