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Microsoft Dynamics GP (Archived)

Invoices not showing on statements

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I am experiencing some strange problems with our statements. We have been getting invoices not showing on statements when they should have, then "magically" appearing a month or so later. I am at a bit of a loss on how to even begin researching this. Does anyone know what criteria determines whether an invoice appears on a statement? What would "discard" it? and why would it appear a month or more later?

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  • soma Profile Picture
    24,410 on at

    What is your report option selection (filter criteria) in Statement Report window?

    Is the invoice posted? fully applied?

    This would be helps us to solve your problem if you post the screen shot of your RM statement report option window.

  • Suggested answer
    Community Member Profile Picture
    on at

    Thank you for responding, after repeated assurances from my accounting staff that the error was not a date filtering one, we determined that it was in fact such a problem.

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