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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / I have a query on Reta...
Supply chain | Supply Chain Management, Commerce
Answered

I have a query on Retail Module while creating a new store unable to publish it

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Posted on by R@vi

I am new to this forum please help me how and where to post the query on retail module.

I have created the set up till device creation but when I am publishing it going to next step Assortment process in retail and commerce I am unable to see the record , where I will click on it and publish it again.

4885.screenshot-1.jpg

In this step it should be visible in the list , but it is not coming

8244.screenshot-2.jpg

I have the same question (0)
  • Suggested answer
    R@vi Profile Picture
    R@vi on at

    Need help Urgent

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,430 Super User 2026 Season 1 on at

    Apparently, this question is related to Dynamics 365 Commerce (retail); not Dynamics AX. Moved to the correct forum.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,430 Super User 2026 Season 1 on at

    Hi R@vi,

    Can you provide some more details and clarify your question? I do see an organization hierarchy and an assortment. On which form do you miss what exact record? I don't see a link here.

    Please note this is a forum monitored by volunteers. I'm spending some private time to help the community without getting paid for it. The word 'urgent' is not helping here to get quicker answers. If it is urgent and you need a solution very fast, you can probably better hire a consultant.

  • R@vi Profile Picture
    R@vi on at

    Hello Andre,

    I am creating a new store actually. I have finished most of the setups like creating Business unit and operating unit, jobs, positions, workers, site, Transit W/H,and W/H, channel profile,channel database, Retail store, Payment methods, register creation, Device creation, Validate device for activation.

    When in organisation admin--> hierarchy designer I select my store and publish the changes and I go to next step of assortment process, store which I published should be visible there but its not coming in the list.

    Regards,

    Ravi

  • R@vi Profile Picture
    R@vi on at

    Form name is retail and commerce-->catalogues and assortments-->Assortment

  • Suggested answer
    Xusheng Profile Picture
    Xusheng Microsoft Employee on at

    Hi,

    Once you press button "Edit":

    pastedimage1592808519247v1.png

    Then you can insert your new store and then press button "Publish".

    pastedimage1592808712305v2.png

    Hope this can help you.

  • R@vi Profile Picture
    R@vi on at

    Hello Xusheng,

    After this step we go to assortments in retail and commerce. There our store should be visible.

    I am unable to see the store in assortment process list.

    How I can see my store there.

    Regards,

    Ravi Karnatak

  • Verified answer
    Xusheng Profile Picture
    Xusheng Microsoft Employee on at

    You can get the store assortment here:

    pastedimage1592809274035v1.png

    if don't exist, you can create a new one for your currently store and publish it.

  • R@vi Profile Picture
    R@vi on at

    Hi Xusheng,

    Yes it helped and I have moved on and able to publish my store but after publishing the store I need to Select the data group and press on full data sync and run job “9999" but in channel database group system is not allowing me to add the channel database.

    regards

  • Suggested answer
    Xusheng Profile Picture
    Xusheng Microsoft Employee on at

    This is looks a new issue, can you please log a new service request to double check with Microsoft retail support team.

    By my understand, you don't need add a new channel database. Because once you deploy the RCSU, it will auto generate a new channel DB.

    And it looks you also missed some configurations at the store side.

    Can you also help mark this as "Answered". Thanks in advance.

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