Duplicate Detection Job Permission

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Hello,

I've created a duplicate detection job against the account entity, which works great. I would like to grant permission for certain users to view duplicates from the job so they can begin processing the duplicates and merge them. Where would I grant users this permission in their security role? I'm assuming that the change I need to make is under the Core Records tab.

Thanks so much!

David

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Kishor Kumar 3,710 on at

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Hello,

By default when a duplicate is detected, it will be shown in that pop up window with the existing records in the CRM, so they will be able to see those records. DGPA2

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Panoone 45 on at

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He's asking how to grant access to the job.

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Panoone 45 on at

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There is no specific permission for this entity. Also, you can't assign or change the owner of a job. This is still true in Dynamics 365.

Similarly, there's a bug that won't allow you to modify the frequency/occurrence for scheduled jobs.

What's the point in being able to notify other users if they can't open the record?!? This should be a basic administrative function.

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Community Member on at

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Did you ever get an answer on this?

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Panoone 45 on at

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Sadly not. *crickets*

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Community Member on at

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I'm using on-prem 2016 8.2. and I think I found a work around for this issue, Its not pretty but it seems to be working. I created a separate security role inside CRM and named it Detect Duplicates Rule, then just assigned the role to the user who needs access to merge account.

Settings -> Security -> Security roles - New.

On your details page, just name it Detect Duplicates Rule and place it in what ever business unit you need too.

Click "Core Records" (You will only be working in the core records page) and grant organizational access for each field in Duplicate Detection Rule (so 8 green dots across the board). Scroll down and also grant access to all 3 web wizard references (4 green dots on each line). Then also grant access to "Publish Duplicate Detection Rules" (1 green dot) save and close.

Then select your user whom needs access, click manage roles, and you should see the check box available for Detect Duplicates Rule. Check box and save.

Now the user can run there own jobs and there is a record of the user running the job. The actual task of merging duplicates is very tedious and the user has to do a lot of clicking, but it saves you the headache of having to do it yourself. Plus, if you need to quickly add/remove access, you just check one box.

Hope this helps

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Panoone 45 on at

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, thanks mate.

I’m not mad about granting org level access for the required entities but I think the the key here may be with the web wizards.

I’ll have a play and see what I can do.

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