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Microsoft Dynamics CRM (Archived)

Dormant Users in CRM

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Posted on by Microsoft Employee

We have an organization with 210 CRM licenses.  The new Organizational Insights dashboards are great for "Active" users; those who create, edit, read, modify, etc.  How do we figure out who is NOT using CRM?

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dormant Users in CRM

    Hi,

    you can enable the Auditing user logon: blogs.msdn.microsoft.com/.../auditing-user-logon

    Than after a while you will see who isn't using your CRM.

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