How to assign "Print Preview" privilege to Dynamics user?

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I have an admin user that has access to "print preview" on cases, email etc. A new request has come in to add this permission to all users not just admin users.

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I had a look through the entites in security roles on CRM but didn't see anythin that points to "print preview".

Does anyone know which entity needs to be updated in a security role in order to show the above "print preview" for a user?

This is the screen that is shown after you click print preview:

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An example of a non admin user who doesn't have this option in the settings dropdown:

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Jason M. Cosman 5,234 Moderator on at

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Hello Bvarley!

I hope your doing well today. It looks like what your looking for is a permissions called Print under the Business Management Tab. If you give the user this role you should have access to it! I hope this helps! I'd also suggest looking for more information at the msdn article for Permissions: msdn.microsoft.com/.../hh547441.aspx

Please see the picture below.

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