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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Outbound voice campaigns
Customer experience | Sales, Customer Insights,...
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Outbound voice campaigns

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Posted on by VK-22100449-0
Hi,
 
Is there a way to setup outbound voice campaigns in Microsoft dynamics contact center. I checked the customer marketing/journey-insights app but it does not have voice as a channel. I would like to setup a voice campaign dialing on behalf of the queue.
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