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Small and medium business | Business Central, N...
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"Missing Bank Ledger Entry After Undoing Reconciliation in Business Central"

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I encountered an issue with bank reconciliation in Business Central. After posting a bank reconciliation, I used the "Undo" feature to reverse it. When I attempted the reconciliation again, I noticed that one of the entries was missing from my bank ledger entries.

It seems like a possible bug, as all other entries reappeared after the "Undo," except for this one. Upon further investigation, the system indicates that the missing entry is already reconciled with bank statement no. 30, which is no longer available.

Has anyone experienced a similar issue or know of a solution to resolve this?

I have the same question (0)
  • Khushbu Rajvi. Profile Picture
    23,136 Super User 2026 Season 2 on at
    Verify bank ledger entries, check for any system updates or patches, consider manually recreating the missing entry
  • Suggested answer
    Jun Wang Profile Picture
    8,220 Moderator on at
    I would suggest to try to replicate the issue in a sandbox and create a MS ticket if issue reproduction could be done. To fix the current issue, maybe you could try to change the reconciled status for that entry back. You might need a dev's help or use configuration package. 

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