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"Missing Bank Ledger Entry After Undoing Reconciliation in Business Central"

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Posted on by CU23100348-0

I encountered an issue with bank reconciliation in Business Central. After posting a bank reconciliation, I used the "Undo" feature to reverse it. When I attempted the reconciliation again, I noticed that one of the entries was missing from my bank ledger entries.

It seems like a possible bug, as all other entries reappeared after the "Undo," except for this one. Upon further investigation, the system indicates that the missing entry is already reconciled with bank statement no. 30, which is no longer available.

Has anyone experienced a similar issue or know of a solution to resolve this?

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Dynamics 365 Business Central

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Jun Wang 7,761 Super User 2025 Season 1 on at

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"Missing Bank Ledger Entry After Undoing Reconciliation in Business Central"

I would suggest to try to replicate the issue in a sandbox and create a MS ticket if issue reproduction could be done. To fix the current issue, maybe you could try to change the reconciled status for that entry back. You might need a dev's help or use configuration package.
Khushbu Rajvi. 17,402 Super User 2025 Season 1 on at

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"Missing Bank Ledger Entry After Undoing Reconciliation in Business Central"

Verify bank ledger entries, check for any system updates or patches, consider manually recreating the missing entry